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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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My email adress has been changed and i dont want it changed

Customer Question

my email adress has been changed and i dont want it changed and also i have forgotten my password
JA: When did you last reset your username and password?
Customer: two days ago but thought i was just entering my old email address
JA: Have you installed any updates recently?
Customer: acctually i think thats what happened but i want my old email adress back it is used on one of my accounts
JA: Anything else you want the computer expert to know before I connect you?
Customer: just that i forgot password
Submitted: 17 days ago.
Category: Computer
Expert:  Byron replied 17 days ago.

Hi. My name is***** you for your question and the opportunity to assist.

Can you tell me the email address for which you need the new password?

Expert:  Byron replied 17 days ago.

Email addresses are unique like fingerprints and can't be changed. Accounts can be closed or new email accounts created

so your email address has not changed. What is the address you need the password *****?

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