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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I am having difficulty logging in to a bill pay site, with

Customer Question

I am having difficulty logging in to a bill pay site, with my bank. I can get into the bank on line, but when I try to go to the bill pay site, it will not let me in.
JA: When we are ready I'll take you to the appropriate web page.
Customer: Are you waiting for me to respond?
JA: No. I'm the computer technician's Assistant.
Customer: Is there an estimate on wait time.
JA: Have you tried having password ***** directions emailed to you?
Customer: yes and i have been in contact with the bank representative, She suggested I contact Chrome Tech Support
JA: Have you installed any updates recently?
Customer: yes a norton update
JA: Anything else you want the computer expert to know before I connect you?
Customer: I don't know what it would be
Submitted: 18 days ago.
Category: Computer
Expert:  Martin replied 18 days ago.

Hello how are you?

What happens when you try to log in?

Regards,
Martin