How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

I am having difficulty logging in to a bill pay site, with

Customer Question

I am having difficulty logging in to a bill pay site, with my bank. I can get into the bank on line, but when I try to go to the bill pay site, it will not let me in.
JA: When we are ready I'll take you to the appropriate web page.
Customer: Are you waiting for me to respond?
JA: No. I'm the computer technician's Assistant.
Customer: Is there an estimate on wait time.
JA: Have you tried having password ***** directions emailed to you?
Customer: yes and i have been in contact with the bank representative, She suggested I contact Chrome Tech Support
JA: Have you installed any updates recently?
Customer: yes a norton update
JA: Anything else you want the computer expert to know before I connect you?
Customer: I don't know what it would be
Submitted: 6 months ago.
Category: Computer
Expert:  Martin replied 6 months ago.

Hello how are you?

What happens when you try to log in?