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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I recently installed a majic go. i cant get my phones to

Customer Question

i recently installed a majic jack go. i cant get my phones to work.. i see on the box it says compatible with windows 8. i have windows 10. what should i do?
JA: Just to clarify, what's the make and model of your computer? What version of Windows are you running?
Customer: it is a dell computer. i have windows 10
JA: Have you installed any updates recently?
Customer: they automatically install updates regularly. if when i shut it down if it says install updates. i allow it to install updates
JA: Anything else you want the computer expert to know before I connect you?
Customer: no. i just want to know how to get my phones to work with the magic jack.we have already had our home number ported.. and already had comcast turn off our home phone sysstem
Submitted: 22 days ago.
Category: Computer
Expert:  IT Miro replied 22 days ago.

Hello! My name is*****
I am a certified computer professional who will assist you.

Expert:  IT Miro replied 22 days ago.

Please tell me if your magicJack Go is plugged into your computer or into an electrical outlet and connected to a router with an Ethernet cable?

Thanks,

IT Miro

Expert:  IT Miro replied 19 days ago.

Hello again!

I am following up with you to see if you require further assistance. Let me know by sending me a reply below.

Thanks,
IT Miro

Expert:  IT Miro replied 16 days ago.

Hello!

Let me know if you were able to receive my messages.

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