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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I'm told there is a problem with my account,, can you check

Customer Question

I'm told there is a problem with my account,, can you check it out for me..Want to make sure I'm hearing from AOL and not a hack or scam.
JA: How long have you had this issue with your A.O.L. account?
Customer: Just not,, I'm told they don't have the right credit card # I just checked and all is right.
JA: Have you installed any updates recently?
Customer: No
JA: Anything else you want the computer expert to know before I connect you?
Customer: Just what is wrong with my credit card account with aol
Submitted: 2 months ago.
Category: Computer
Expert:  Cory replied 2 months ago.

Welcome, I am Cory. Thank you for asking your question today.

Is this an email that looks like it is from AOL saying they need updated billing info?

Expert:  Cory replied 2 months ago.

Please let me know when you would like to continue with this.

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