Hello! My name is*****I am a certified computer professional who will assist you.
I will do my best to check for all possible options for you to regain access to your e-mail account and will let you know what to do. Please type your Yahoo! e-mail address here so that I can check it.Thanks,IT Miro
No problem, we can use this chat without remote assistance. Hold on to check your account.
I checked it and it is an active account. To confirm, your password *****'t work any more, or you cannot get to the password ***** to enter it?
No problem, you can return here any time later and send me a reply.
I am sending replies here, at JustAnswer web page. You are getting texts of my replies since you typed your phone number. I do not have a control over those texts and I cannot call you, unfortunately.
To confirm, your password *****'t work any more, or you cannot get to the password ***** to enter it?
OK. Please click on this link below:
and then see if it will open your Yahoo! account, or you are asked to type your e-mail first and then the password?
I cannot call you, but I can provide the text instructions here, or I can remotely access your computer and help you directly. Let me know if you agree to a remote assistance.
I am very glad the problem has been solved!
If there is anything else I can help you with, let me know.Regards,IT Miro