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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I do not know, ,I thjink it needs to be replaced with a new

Customer Question

I do not know, ,I thjink it needs to be replaced with a new one,, cant get to my emails
JA: Just to clarify, what email service provider are you using?
Customer: Google
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: I think one of my problems is I have 2 email accounts and both need to be deleted and a new one installed
Submitted: 3 months ago.
Category: Computer
Expert:  Richard replied 3 months ago.

Hi there and welcome

What is the make and model of the device with the issue?

and what is the error you get when you try to get your emails?

Please let me know.