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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I am trying to enter my pass word which I have used and

Customer Question

I am trying to enter my pass word which I have used and gool=gle chrom is asking for a new pass word.
JA: When did you last reset your username and password?
Customer: I have no idea when I estabilised my current pass word.
JA: Have you installed any updates recently?
Customer: No.
JA: Anything else you want the computer expert to know before I connect you?
Customer: No/.
Submitted: 23 days ago.
Category: Computer
Expert:  Isaac Franklin replied 23 days ago.

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Expert:  Isaac Franklin replied 23 days ago.

To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 or a Mac.

If its a Mac, please check the OSX version as follows, Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.

Are you on a computer or phone or tablet?

What password ***** you trying to use for what acct. for your email? website? etc?