Hi there and welcome
What is the error message you receive when the updates fail to install?
Click Start, All Programs, Accessories, right click on Command Prompt and select Run As Administrator.
A black window will open.
Type in it
press enter and when it has completed, type in
It will give a message "the type of the file system is NTFS cannot lock current drive.
chkdsk cannot run because the volume is in use by another process. Would you like to schedule this volume to be checked the next time the system restarts y/n" Say Y, press enter and restart the computer.
Please note, while this normally only takes 10 minutes to run, it can take at times number of hours if windows encounters many issues. If this is occurring it is critical to let this complete as it means you have corruption on the hard drive that it needs to fix. Even if it looks like the scan is not progressing, it is, please just let it run to completion. Windows will then start when it has.
Then tell me please if the updates install.
did you do the following steps?
thanks, ***** ***** sfc /scannow again, can it repair it this time?
ok, though did it say it repaired this time?
ok, is the problem resolved?
Can you download and run this file please
Let it complete and then restart and tell me if it then updates please.
It is a standard executable, so you would double click it, the fact you cannot run it is likely part of this issue
Click Start, type in MSCONFIG and press enter.
Click on the Startup Tab and click Disable All.
Click on the Services Tab and click "Hide All Microsoft Services"
Then click Disable All
Click ok, restart and let me know if it then updates please
ok, the only step now left is a reinstallation of Vista, all repair options have failed.
Can you backup all data from the computer and then tell me the make and model of the computer so we can do this please.
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If you would like any additional information or assistance, please do not hesitate to let me know.
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yes, this it can do.