Hi there and welcome
What are you now seeing on the left side of the page?
Hi there Joyce
I never touched your computer or messed it up
I have decided to stop working with you
All the best
Welcome to Justanswer.com, my name is Dustin.I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.
The previous expert has opted out. Do you still need help with this issue, if so please respond.
Keep in mind, there are many reasons that your facebook layout could have changed, and even if facebook was responsible they do not have a live technical support department, nor would they help you fix the issue.
So the question is do you need help with this issue, if not please send us a message saying you no longer need help so that we can close this support ticket.
Dustin S.Senior Technician and Network Switching Systems Operator / Maintainer.
Im saying it could be anything from a browser update, to a windows update, to a virus or toolbar.. But even if it was facebook, which we are not. Facebook has full legal right to make any changes they see fit, at any time. And Facebook does not have a live technical support department meaning. even if it was there fault someehow, they wouldnt do anything to help you remedy the issue.
With that being said, do you want to work on this issue together, or do you want to cancel this support request.
If you want to work on the issue, then lets start discussing the problem.
Do you access facebook on your phone, or from a pc, or a mac?
Also, do you use a web browser to access facebook, such as internet explorer, Google chrome, firefox, or safari? or do you use a Facebook app on your phone or ipad?
Again, I did mention that its possible you had a browser update or reset, a windows update , a browser error or failure, or even a virus.
Most likely if its a layout issue, it is fixable.
But without you providing the extra information Ive asked for I dont really have a way to make a targeted suggestion..
If you have further questions or want to try and fix the issue, let me know.
Hello again, I havent heard from you for a while. Did you still need help with this issue or not?
If you do not need help, please remember to click and submit a 5 star rating to show that I was able to answer your questions. If you still need help, please send a reply so we can continue working on the issue.