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Hello! My name is*****I am a certified computer professional who will assist you.
Please tell me what happens when you attempt to access your Yahoo! e-mail account? Do you see a message about incorrect password, or something else?
I will do my best to check for all possible options for you to regain access to your e-mail account and will let you know what to do. Please type your Yahoo! e-mail address here so that I can check it.Thanks,IT Miro
OK, I checked it. In case the current password *****'t work, you can reset it. To reset the password, you first need to receive a code to a phone number ending in 90.
Do you still have that phone number and can you receive text messages there?
Only the phone number ending in 90 can be used for password ***** If there is a problem with your cell phone, you can put the SIM card from the old cell phone into the new cell phone so that you can have access to the text messages sent there.
Will you be able to do that?
Since there is your phone number on account, you must have done it before.
A SIM card is different from a SD card.
SIM card holds your phone number and SD card holds the phone data (it is a memory card).
SIM card looks like this:
As I mentioned, you need to be able to receive a code sent by Yahoo! to get back into your account. Since there is only one phone number added to your account, Yahoo! can send the code only to that phone number (ending in 90).
If you still own that phone number, but the cell phone doesn't work, you will need to put the SIM card into another working cell phone so that you can read the text message (code) there.
If you don't know how to take out the SIM card from your old cell phone in order to put it into your new cell phone, I can assist you with that. Just let me know the makes and models of your cell phones.
Every cell phone has a SIM card. That is how you get a phone number - not from a cell phone itself, but from a SIM card that was put into it.
Without a SIM card, you won't be able to make and receive calls as well as text messages.
Make and models of both cell phones.
Thanks! Hold on to provide the instructions...
Thanks! To better get the idea on what needs to be done and how to do it, I am providing you video instructions.
Here is a video showing where the SIM card on Samsung Galaxy S3 is located and how to remove it. You don't need to remove the SD card.
Here is a video showing where the SIM card on Samsung Grand Prime is located and how to remove it.
Some Samsung Grand Prime models come with two SIM card slots. Yours may only have 1 slot.
So, you need to take out the SIM card from your old cell phone (Samsung Galaxy S3) and put it into your new cell phone (Samsung Grand Prime). After that, power on Samsung Grand Prime and you should be able to use your old phone number.
Let me know if you were able to do that.
Do you remember taking your old phone to someone for a repair such as to your cell phone carrier company?
Oh, I see. In that case, you will need to contact the Choice support and ask them if you can regain access to your old phone number so that you can receive a code from Yahoo! on your new cell phone.
Several days have passed since we last communicated, so I am wondering if you had a chance to contact the Choice support to ask them if you can get your old phone number back?
Let me know,
Hello!Let me know if you were able to receive my messages.