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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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My desktop uses Windows 7, with Outlook 2013 and i cannot

Customer Question

My desktop uses Windows 7, with Outlook 2013 and i cannot receive emails, sending is ok. i have called y'all about this problem and it is fixed, and works for about 36 hrs, then fails again, forcing me to call again. I am quite frustrated about this. I hope ou all can find a permanent fix for this. It is geting old!
JA: How long has this been an issue?
Customer: about three weeks now...
JA: Have you installed any updates recently?
Customer: just switched from IE to Google Chrome permanently, but we bouncedd back and forth between the two for several months.
JA: Anything else you want the computer expert to know before I connect you?
Customer: not really now, thus is the problem of thehour
Submitted: 20 days ago.
Category: Computer
Expert:  IT Miro replied 20 days ago.

Hello! My name is*****
I am a certified computer professional who will assist you.

Expert:  IT Miro replied 20 days ago.

Please tell me if Outlook 2013 displays an error message when trying to receive new e-mails?

Thanks,

IT Miro

Expert:  IT Miro replied 15 days ago.

Hello again!

I am following up with you to see if you require further assistance. Let me know by sending me a reply below.

Thanks,
IT Miro