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Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 16031
Experience:  5 years as Network Admin, 10+ years of IT support
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How do I transfer contacts from a Galaxy 5 to a Galaxy 6?

Customer Question

How do I transfer contacts from a Galaxy 5 to a Galaxy 6?
JA: What kind of computer do you have?
Customer: Samsung Android phone
JA: Have you installed any updates recently?
Customer: No. I am setting up a new S6 and returning my 5
JA: Anything else you want the computer expert to know before I connect you?
Customer: How do I stop camera from automatically starting when I unlock the phone?
Submitted: 17 days ago.
Category: Computer
Expert:  Josh replied 17 days ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 17 days ago.

The program called Smart Switch will transfer everything over for you.

Click here: http://www.samsung.com/us/smart-switch/

You can download the app version or PC/MAC version program. Once you install it, open the program and it will walk you through the process.

If you can take a minute and use the rating system to rate our session as 4 stars or higher and press Submit so I am credited with helping you.

Expert:  Josh replied 17 days ago.

I am checking back up on you about your issue. If the issue is resolved or you do not need anymore help, please rate our session as 4 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.