My name is***** am sorry to hear that you are having this issue.
I will be glad to assist you with this.
To renew this you must update the details via your computer on your Amazon account.
To do this, please do the below steps.
Visit the page for your account - https://www.amazon.com/manageyourkindle
- Log into using your Amazon account (the same Amazon account you have registered on your Kindle)
On the right side select "Settings"
Under 'Kindle Payment Settings' (first option)
Click 'Edit Payment Method'
Change your credit card details.
Restart your Kindle and it will update