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Randy Computer Tech
Randy Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 9256
Experience:  Computer Technician
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Need to update payment method, HP, yes, no

Customer Question

need to update payment method
JA: What kind of computer do you have?
Customer: HP
JA: Have you installed any updates recently?
Customer: yes
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 20 days ago.
Category: Computer
Expert:  Randy Computer Tech replied 20 days ago.

Hi ,

My name is***** am sorry to hear that you are having this issue.

I will be glad to assist you with this.

To renew this you must update the details via your computer on your Amazon account.

To do this, please do the below steps.

Visit the page for your account - https://www.amazon.com/manageyourkindle

- Log into using your Amazon account (the same Amazon account you have registered on your Kindle)

On the right side select "Settings"

Under 'Kindle Payment Settings' (first option)

Click 'Edit Payment Method'

Change your credit card details.

Restart your Kindle and it will update