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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Wont let me sign in I need a copy of my taxes, Im at a

Customer Question

Wont let me sign in I need a copy of my taxes
JA: What kind of computer do you have?
Customer: Im at a public library
JA: Have you installed any updates recently?
Customer: yes I tryed to make a new pass word but it wont accept it
JA: Anything else you want the computer expert to know before I connect you?
Customer: thjust help I need a copy for my health ins whicjh is due by dec
Submitted: 23 days ago.
Category: Computer
Expert:  Lorenz Vauck replied 23 days ago.

Dear Client,

I am sorry to hear about that problem. My name is***** am a computer expert with 17 years of experience and I will be trying to help you as good as I can.

Can you let me know where exactly it won´t let you login (email, windows, etc.) ?

Thanks for your patience and best regards,

Lorenz Vauck