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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I'm new to computers - I have been hacked - & my daughter

Customer Question

I'm new to computers - I have been hacked - & my daughter tells me I need to change my password. I need help in doing this!! Thanks
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: Toshiba computer - laptop
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: Should I do updates when they appear every once in awhile?
Submitted: 6 months ago.
Category: Computer
Expert:  Bryan replied 6 months ago.

Hi, and thank you for your question.

Just to clarify, are you looking to change the password ***** your email account, or for some other account?

Please reply at the box below, and then we will continue further.

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