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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Having trouble printing. the screen wich shows print or

Customer Question

having trouble printing . the screen wich shows print or cancel indicates save . i want to show print not save
JA: What kind of computer do you have?
Customer: gateway
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 19 days ago.
Category: Computer
Expert:  Satchi replied 19 days ago.

Hi , Welcome to Justanswer.com .

It will be better and quick if I can access your computer remotely to fix the problem ..

To do that please follow the below steps

1)Please open the below link URL in browser

http://www.justanswer.com/remotedesktop/join.aspx?Session=9b9733ca-fc83-48dd-8d1f-0ede5b7865f4

2)Then click on I agree button at the bottom of the page .

3)After that click on Download link to download a file and run it