For Online Computer Support, Ask a Computer Technician
Did you open up the disc case and shine a flashlight in it and if you see if all you have to do is to get tweezers and take it out. If you do not see it you will have to take it apart to get to the disc. That would be for the computer store to do unless you know how to take one apart. With the touchscreen is it a little bit more delicate to take a part then your regular computer.