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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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My Hotmail programme (outlook)is not functioning.All current

Customer Question

My Hotmail programme (outlook)is not functioning.All current messages are not showing and since this morning the earliest message showing is in 2015,yet the number of messages in the inbox is correct.
JA: How long has this been an issue?
Customer: Today.
JA: Have you installed any updates recently?
Customer: no,only the software updates done automatically
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 23 days ago.
Category: Computer
Expert:  Viet - Computer Tech replied 23 days ago.

Hi,

I'm sorry about the issue. Is there any error or message?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,

Expert:  Viet - Computer Tech replied 23 days ago.

What's the make / model of your computer?

When you are in your email, click on the option called Other and / or option Focused at the top if available, then do you see all your other emails there?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

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