How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Robert M. Your Own Question

Robert M.
Robert M., Consultant
Category: Computer
Satisfied Customers: 8751
Experience:  30 yrs. in NYC computer industry working with PC and networks, banks, brokerage, legal etc.
23372949
Type Your Computer Question Here...
Robert M. is online now
A new question is answered every 9 seconds

Photos are missing from last cruise to tasmania date

Customer Question

photos are missing from last cruise to tasmania date november 28 2015 I get a dvd and I only recive 45 photos of 145 shou on the scrin at the cruise my name is***** travel on Voage of the seas state room 3602, I was inform on the last cruise the We arrive on the 12 of this mounth Explore of the seas to contact you that you be eibol to finde the missing photos.
JA: What kind of computer do you have?
Customer: optiplex745
JA: Have you installed any updates recently?
Customer: yes
JA: Anything else you want the computer expert to know before I connect you?
Customer: no thank you
Submitted: 20 days ago.
Category: Computer
Expert:  Robert M. replied 20 days ago.

Hi, I'm Robert and I'll be helping you with your computer question.

Expert:  Robert M. replied 20 days ago.

where did you get the dvd from ?

Customer: replied 20 days ago.
from last cruise to Tasmania on 28/11/15 Voager of the seas
Expert:  Robert M. replied 20 days ago.

i am sorry maybe you should start at the beginning

did you take those pictures on the cruise or did the cruise just hand you a dvd when you walked off the ship ?

Customer: replied 20 days ago.
sorry Im confuise are you relate widht Royal Caribean Cruise?
Customer: replied 20 days ago.
the photos were taken by the crise profectional, and the last day of the cruise puchas a DVD which have 145 phots when I arrive home we only have 45 photos
Expert:  Robert M. replied 20 days ago.

no we are not royal Caribbean

You can get them at 1(###) ###-####/p>

Expert:  Robert M. replied 20 days ago.

btw did you try flipping the dvd over ?

some of them can be written to on both sides.