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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have a Levono system and the USB drives do not respond,

Customer Question

I have a Levono system and the USB drives do not respond
JA: What's the make/model of your device? How old is it?
Customer: Within the last week or two. Product No. is 90FB0001US.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: The first time I tried to use a thumbdrive. I go in to the computer and try to click on the drives and both X and Y drives indicate nothing. I have tried both with and without a drive inserted. y
JA: Anything else you want the electronics expert to know before I connect you?
Customer: I tired the help Lenovo but I couldn't figure out the answer.
Submitted: 20 days ago.
Category: Computer
Expert:  Charles A. Roberts replied 20 days ago.

Hello my name is***** am sorry you have encountered this kind of problem. Can you tell me what version of windows you are using and when you say you click on the drives does it open at all and show nothing in it or is it just not opening at all?