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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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My service was interrupted and i cant reconnect because i

Customer Question

my service was interrupted and i cant reconnect because i dont know my pw
JA: What kind of computer do you have?
Customer: dell laptop
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 6 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 6 months ago.

Hi,

I'm sorry about the issue. Is it the Wi-Fi / wireless password, or computer's login password, or email password, etc.?

Does your Dell laptop have Windows xp, vista, or 7 or 8 or 10?
What is the model of your Internet modem/router device?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,