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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have a 2007 Microsoft acc, cannot connect it to this

Customer Question

I have a 2007 Microsoft acc, cannot connect it to this computer
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: i am running 2015 computer,10
JA: Have you installed any updates recently?
Customer: i tried to download my 2007 disk
JA: Anything else you want the computer expert to know before I connect you?
Customer: can.t think of anything else
Submitted: 7 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 7 months ago.

Hi,

I'm sorry about the issue. Do you mean your Microsoft Office / Word 2007 is not working?

Is there any error or message?

Please reply at the box below. Thank you,

Expert:  Viet - Computer Tech replied 7 months ago.

Is the Internet currently working on your computer?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,