Welcome to Justanswer.com, my name is Dustin.I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.
1607 is a major update, similar to the Service packs microsoft used to put out in the old windows xp, vista and windows 7 days.
You may luck out and only need to do a system restore, which wont erase your programs and files.. So lets try this.
we need to do this special trick to force a repair screen.Start the computer, then immediately press and hold power to shut it down.repeat that 4 times, and then the last time when you start the computer do not press and hold power.It should go to a blue screen menu.
If you get to the blue screen menu, continue. Other wise, keep trying the forced shut down approach above until you see the blue screen that says diagnosing your computer , or shows buttons such as continue or troubleshoot.
Once we see the troubleshoot button, click it, then click advanced, and then click system restore.
Then, system restore your computer to a date before the problem began.
Let me know if you can make it this far, or not. And if you cant make it that far we may want to consider rolling back to a previous version of windows 10.
So win lose or draw keep me posted!
I strive to provide great service, and greatly appreciate a 5 star rating clicked and submitted when you are satisfied.. I always answer follow up questions.Dustin S.Senior Technician and Network Switching Systems Operator / Maintainer.
First, you can use the thinkvantage button, as long as the lenovo subsystem isn't damaged.. I normally go straight for the forced recovery approach as it tends to work reliably unless the recovery partition is toast.
But technically you could use the Novo button.
As far as preventing this.. When the system restore completes.. Instead of letting windows update try to install the 1607 package..
Id manually download it to your computer and burn it to usb drive using the media creation tool on this page, and then manually install the update.
That will ensure a proper install, unlike the roulette version of the i nstall that windows update does....
Here is the link
If all goes well with the system restore and the update, please remember to return here and click and submit a 5 start rating so I am credited with assisting you.
if anything at all goes wrong, dont hesitate to contact me. I will be online for another 8 hours today, if needed.
That download I sent you to, it always links to the newest package for updates, which currently is the 1607 RTM package ( the newest )
Sometimes when you do the restore it says it doesnt work
But then if you let windows try toload, it loads right up.
So after the diagnostic, try to let windows start normally.. If that doesnt work, then lets try going back to the blue screen, troubleshooting, advanced, and then choose roll back to an earlier version of windows 10..
All right, keep me posted~
My apologies for the delay in getting back to you, Ran into some zero day and font / privilege elevation abuse issues that kept me out of the loop today.
Whats the current status?
I think our best bet may be to create an iso image of windows 10 and burn it to disk rather then just the recovery environment.. Make sure that we format the entire hard drive, each partition, prior to installing windows. And then lets avoid allowing it to install any updates during the install, as that can throw an entirely different wrench in to the mix that we are better equipped to face once windows is installed and booted.
I realize its a bit late for a status update.. But I will be working around the clock tomorrow and going through the weekend as much as I can humanly maintain.
Before a reinstall.. Lets consider the possibility that its just the efi file in your boot record thats toasted..
Since you already have the usb made.. before reinstalling windows , lets follow the steps to rebuild the boot sector on this page
Scroll down to this section.. Fix UEFI Boot in Windows 8, 8.1 or 10
And then go for fix 1
Personally, Id do so now..
Then, boot from the usb again and start the install again. Ive reinstalled windows 10 about a dozen times in the last week on a compromised system. It should never take more then half an hour unless there is a huge issue.... And if the install could fix the issue, it would have done so already..
If you want to wait it out, thats fine.. But if that doesnt succeed.. We need to consider some more advanced techniques
Excellent! Im glad to hear that all went well and the machine is up and running..
And thankfully now, you have a windo0ws dvd you can repair or install from in case anything goes wrong, Id hold on to that!
If anything else comes up, you know where to find me.
At this time it would be appropriate to click and submit a 5 star rating to show that I w as able to assist you, thank you.
Dustin S.Senior Technician and Network Switching Systems Operator / Maintainer.
Hello again, did you still need help with this issue; if so please respond.
Other wise, please remember to click and submit a star rating so that it closes this ticket and credits me for assisting you.