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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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It's my computer. HP 24-g012, today, malware and there was a

Customer Question

It's my computer.
JA: What's the make/model of your device? How old is it?
Customer: HP 24-g012
JA: How long has this been going on? What troubleshooting have you tried?
Customer: today
JA: Anything else you want the phone expert to know before I connect you?
Customer: malware and there was a number to call and I called.
Submitted: 21 days ago.
Category: Computer
Expert:  IT Miro replied 21 days ago.

Hello! My name is*****
I am a certified computer professional who will assist you.

Expert:  IT Miro replied 21 days ago.

It looks like you came across a fake malware/virus alert set up by scammers. The phone number displayed leads to Indian scammers who charge you money to fix problems that don't exist.

May I know if you have already paid them?

Let me know,

IT Miro

Expert:  IT Miro replied 18 days ago.

Hello again!

I am following up with you to see if you require further assistance. Let me know by sending me a reply below.

Thanks,
IT Miro