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Hi, thanks for using JustAnswer.com I am Cris and will be glad to assist you. Please use the link below to install PDFCreator it is a free install. When you reach the site if the prompt for the download did not appear click on Retry Download. Run the file after download and it will install the program for you. When complete you will now have a virtual PDF printer. You will be able to print any document to PDF as it will be listed a a printer then a box will appear for save location.
Let me know if you have any further questions I will be glad to answer them. Or if you prefer remote support I can provide that as well. Please take the time to rate my service and submit at the top.
I wanted to follow up and see if you have any further questions and if you were able to try my solution.
Let me know the outcome when you have a moment.