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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have a yoga 3 pro 1370. it suddenly went off while working

Customer Question

i have a yoga 3 pro 1370. it suddenly went off while working with it and will not come back on.
JA: What kind of computer do you have?
Customer: i have a yoga 3 pro 1370. it suddenly went off while working with it and will not come back on.
JA: Have you installed any updates recently?
Customer: i guess they applied automatically
JA: Anything else you want the computer expert to know before I connect you?
Customer: i dont think so
Submitted: 26 days ago.
Category: Computer
Expert:  Michelle replied 26 days ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  Michelle replied 26 days ago.

I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

Expert:  Michelle replied 26 days ago.

Unplug the ac adapter and then wait for 30 seconds now push and hold down the power button on the computer for 45 seconds and release the button. Wait for 3 mins and the connect the power cable and power it on. Please do follow the sequence.

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