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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Need help hooking up my new ipad to the router in my home, I

Customer Question

need help hooking up my new ipad to the router in my home, I do not know what my new password ***** ***** we recently switched to the direct TV to our bundle and they put inn new equipment.
JA: Have you tried "power cycling" your router -- unplugging it and letting it rest for about ten seconds?
Customer: yes I did
JA: Have you installed any updates recently?
Customer: error 151
JA: Anything else you want the computer expert to know before I connect you?
Customer: no, just trying to watch news and football out back and it doesn't work
Submitted: 24 days ago.
Category: Computer
Expert:  Byron replied 24 days ago.

Hi. My name is***** you for your question and the opportunity to assist.

Do you currently have a Windows computer connected to your new wireless network?

The wi-fi password ***** be recovered from it.

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