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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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My touchscreen will have bubbles appear &dissapear. when the

Customer Question

my touchscreen will have bubbles appear &dissapear. when the bubbles are present, my mouse cursor doesn't move or just flashes
JA: What kind of computer do you have?
Customer: its a toshiba laptop it says satellite e45t-a4300
JA: Have you installed any updates recently?
Customer: it does so by itself & then once it finishes it says it couldn't do it sucessfully so it uninstalls them & then it will want to update again; its very annoying
JA: Anything else you want the computer expert to know before I connect you?
Customer: no, just the bubbles, mouse cursors, and the concern about the windows update
Submitted: 18 days ago.
Category: Computer
Expert:  Richard replied 18 days ago.

Hi there and welcome

Can you tell me the version of windows you are using please?

Customer: replied 18 days ago.
I think it's 10? I'm not sure. Where would I need to go to verify?
Expert:  Richard replied 18 days ago.

Thanks

When did this problem start? Please let me know