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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I dont remember my email password, I don't remember.

Customer Question

I dont remember my email password
JA: When did you last reset your username and password?
Customer: I don't remember. Recently connected to Telstra Gateway max and my son-in-law set it up and he is away at the moment.
JA: Have you installed any updates recently?
Customer: No.
JA: Anything else you want the computer expert to know before I connect you?
Customer: Not sure what you mean. I am a pensioner and not savvy with computers and haven't had to connect with my password ***** some time but since Telstra Gateway Max was connected now they need a password.
Submitted: 18 days ago.
Category: Computer
Expert:  Richard replied 18 days ago.

Hi there and welcome

Can you tell me please the part of your email address After the @ symbol?

thank you