I'm sorry about the issue. Please click on the Microsoft website below:
, and sign in your Microsoft account if prompted
, there, click on the option Add a credit/debit card, and follow the steps there in order to add your new credit card number
- Once that is done, go to the website below:
, then there, select your Office 365 subscription, then in the Change how you pay drop-down list, select your new card, and Next / confirm. (Here you can also add a new way to pay (to add your new credit card if you did not add it yet.)
- If needed, you can go to the first website, and delete the old card.
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,