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IT Miro
IT Miro, Computer Scientist
Category: Computer
Satisfied Customers: 2976
Experience:  Bachelor's Degree in Information Technology, Microsoft Certified Professional
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I had to reload windows and lost all my drivers and software

Customer Question

I had to reload windows and lost all my drivers and software for my devices. I have a Asus blue ray burner/player. How do I get the drivers and software fore the burner? I have the BW-12D1S-U.
JA: Just to clarify, what's the exact model of your Asus? And what operating system are you running?
Customer: Windows 10 (64-Bit) BW-12d1s-u.
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 25 days ago.
Category: Computer
Expert:  IT Miro replied 25 days ago.

Hello! My name is*****
I am a certified computer professional who will assist you.

Expert:  IT Miro replied 25 days ago.

There are no special drivers you need to install in order to use your BW-12D1S-U Blu-ray burner. It is a plug-and-play device which means all the drivers are in Windows. You only need to install software to easily play and burn the disks.

If you still have the original CD that came with BW-12D1S-U Blu-ray burner, you can install the CyberLink software suite.

If you are looking for another software, let me know.

Regards,

IT Miro

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