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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I cannot open any of my e-mails and cannot delete any of

Customer Question

I cannot open any of my e-mails and cannot delete any of them. Please help.
JA: What kind of computer do you have?
Customer: HP
JA: Have you installed any updates recently?
Customer: I don't think so
JA: Anything else you want the computer expert to know before I connect you?
Customer: no thank you
Submitted: 18 days ago.
Category: Computer
Expert:  Byron replied 18 days ago.

Hi. My name is***** you for your question and the opportunity to assist.

Do you access your inbox from your web browser ( internet explorer, google chrome, mozilla firefox, for example)

Or do you use a program like Microsoft Office Outlook or Windows Live Mail?

Expert:  Byron replied 18 days ago.

Are you getting any error messages when you try to open or delete your emai?

Plese use the "Type reply here" box below to respond. Click Send when complete

and I'll be able to see the response and help you.

Expert:  Byron replied 18 days ago.

Hi Anna. Don't worry about a subscription. I'll have that cancelled. This will be a one-time question.

Please reply to me in the box below and I'll help you resolve this.