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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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New sign in from firefox on windows. new sign in

Customer Question

new sign in from firefox on windows. new sign in Karenstlect. I did NOT request....please advise.....
JA: Just to clarify, what's the make and model of your computer? What version of Windows are you running?
Customer: windows 7... hp pro 3130 mt
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: no I am just concerned about something I did not authorize
Submitted: 19 days ago.
Category: Computer
Expert:  Bhavik Joshi replied 19 days ago.

Hi, I'm Bhavik. Welcome to JustAnswer. I'm reviewing your question now, and will reply back ASAP.

Expert:  Bhavik Joshi replied 19 days ago.

It seems like someone used your email/account from some different location (using firefox on windows ) without your knowledge. Is it ?

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