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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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HAVE BEEN TRYING TO GET ON THE HELPLINE AND NONE OF THE

Customer Question

HAVE BEEN TRYING TO GET ON THE HELPLINE AND NONE OF THE PHONE NUMBERS WORK. HAD A WEBPAGE ON MY COMPUTER THIS MORNING - AVG SAFEPRICE IT SAID CLICK ENABLE EXTENSION, WHICH I DID AND NOTHING HAPPENED. THIS WAS ABOUT 2 HOURS AGO AND IT JUST SAYS ÁLMOST DONE'.
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: Chrome
JA: Have you installed any updates recently?
Customer: The AVG ones are done automatically and I dont have to physically do updates
JA: Anything else you want the computer expert to know before I connect you?
Customer: Have been trying to get Techy support on(###) ###-####but cannot - I want to sign up for that. When I got the original email from you for this I rang several times and was asked to give my name and number and they would call me - this never happened.
Submitted: 20 days ago.
Category: Computer
Expert:  IT Miro replied 20 days ago.

Hello! My name is*****
I am a certified computer professional who will assist you.

Expert:  IT Miro replied 20 days ago.

Please tell me if you already installed AVG product on your computer?

Thanks,

IT Miro

Expert:  IT Miro replied 16 days ago.

Hello again!

I am following up with you to see if you require further assistance. Let me know by sending me a reply below.

Thanks,
IT Miro

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