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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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The print on my computer is so small I have trouble reading

Customer Question

The print on my computer is so small I have trouble reading it. I would like to talk to a tech on the phone to walk me through steps.(###) ###-#### Help
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: I'm not sure of computer I think I'm on Modzilla Foxfire Internet
JA: Have you installed any updates recently?
Customer: My daughter just got this set up Sat. as I wasn't able to get email or any other things
JA: Anything else you want the computer expert to know before I connect you?
Customer: I don't want to lose anything I have only to get the font big enough to read Please I'm not to savvy on technology
Submitted: 5 months ago.
Category: Computer
Expert:  Jason Jones replied 5 months ago.

Hello,
I am the person that will be helping you today.

May I start a secure remote assistance session with you so that I can better help you resolve this problem? When the remote session begins, a chat window will appear that we can use to communicate with each other.

After I am remoted in, I will solve this problem for you.

Please, send your reply below in the box. After you type your message, click the Send button.

Thank you,
Jason