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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I don't remember my password for my HP desktop, HP 19 All-in

Customer Question

I don't remember my password ***** my HP desktop
JA: Can you guesstimate how old your HP is? And just to clarify, what's the exact model?
Customer: HP 19 All-in One
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: I'm not connected to a printer. I just need to change my password ***** I can access my computer!
JA: How long has this been an issue? What happened right before this popped up?
Customer: It was fine a few days ago. I don't know whether or not an upgrade for my computer ... I never had this problem before.
JA: Anything else you want the printer expert to know before I connect you?
Customer: I don't want a "printer" assistant. How can I get to the correct apartment for my password ***** access my computer.
Submitted: 7 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 7 months ago.

Hi,
I'm sorry about the issue. What's the error or message?

Does your HP desktop computer have windows xp, vista, or 7, or 8, 10?
Does it show a name or username at the password ***** login screen?
Does it show an email address at the password ***** login screen?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

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