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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I don't remember my password for my HP desktop, HP 19 All-in

Customer Question

I don't remember my password ***** my HP desktop
JA: Can you guesstimate how old your HP is? And just to clarify, what's the exact model?
Customer: HP 19 All-in One
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: I'm not connected to a printer. I just need to change my password ***** I can access my computer!
JA: How long has this been an issue? What happened right before this popped up?
Customer: It was fine a few days ago. I don't know whether or not an upgrade for my computer ... I never had this problem before.
JA: Anything else you want the printer expert to know before I connect you?
Customer: I don't want a "printer" assistant. How can I get to the correct apartment for my password ***** access my computer.
Submitted: 26 days ago.
Category: Computer
Expert:  Viet - Computer Tech replied 26 days ago.

Hi,
I'm sorry about the issue. What's the error or message?

Does your HP desktop computer have windows xp, vista, or 7, or 8, 10?
Does it show a name or username at the password ***** login screen?
Does it show an email address at the password ***** login screen?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

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