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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Cant rember my password, 3 weeks ago, yes, help me trying

Customer Question

cant rember my password
JA: When did you last reset your username and password?
Customer: 3 weeks ago
JA: Have you installed any updates recently?
Customer: yes
JA: Anything else you want the computer expert to know before I connect you?
Customer: help me trying for 3 days
Submitted: 7 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 7 months ago.

Hi,
I'm sorry about the issue. What kind of password ***** ***** such as email password, computer's login password, Wi-Fi / wireless password, etc.?

Have you tried anything?
Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Can you please confirm your full email address?
Please reply at the box below. Thank you,

Customer: replied 7 months ago.
yahoo mail
Expert:  Viet - Computer Tech replied 7 months ago.

Thank you. What's the make / model of your computer?

Can you please confirm your full email address?
Please reply at the box below. Thank you,

Expert:  Lorenz Vauck replied 7 months ago.

Dear Client,

please let us know the requested information so that I can continue to help you.

Thank you very much,

Lorenz Vauck

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