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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I sign into Yahoo and then when I put my password it, it

Customer Question

I sign into Yahoo and then when I put my password ***** it rejects it and I am not able to get into my e-mail.
JA: When did you last reset your username and password?
Customer: Yesterday.
JA: Have you installed any updates recently?
Customer: None.
JA: Anything else you want the computer expert to know before I connect you?
Customer: No.
Submitted: 3 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 3 months ago.

Hi,
I'm sorry about the issue. Is there any error or message when accessing your yahoo account?
Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Can you please confirm your full email address?
Please reply at the box below. Thank you,

Expert:  Viet - Computer Tech replied 3 months ago.

What's the make / model of your computer?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Expert:  Lorenz Vauck replied 3 months ago.

Dear Client,

can you please let us know the requested information so that I can continue to help you and solve your problem?

Thank you very much and best regards,

Lorenz Vauck