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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I got a new iphone and didn't retrieve my yahoo email

Customer Question

I got a new iphone and didn't retrieve my yahoo email password ***** I switched phones. Now I ma not receiving the text messages from the recovery attempts to get access to my account. What else can I do?
JA: How long have you had this issue with your Yahoo account?
Customer: For the last few hours.
JA: Have you installed any updates recently?
Customer: On the iPhone? Yes, but I just got it today.
JA: Anything else you want the computer expert to know before I connect you?
Customer: No
Submitted: 3 months ago.
Category: Computer
Expert:  Cris replied 3 months ago.

Hi, thanks for using I am Cris.

When going through the Yahoo help to reset password. You are first prompted to reset from a text message and alternative is a secondary email. Did you try the email?