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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I lost my MacBook password, early 2015, I believe so, serial

Customer Question

I lost my MacBook password
JA: Just to clarify, how old is your MacBook and what operating system are you running?
Customer: early 2015,
JA: Have you installed any updates recently?
Customer: I believe so
JA: Anything else you want the computer expert to know before I connect you?
Customer: serial number qp6
Submitted: 26 days ago.
Category: Computer
Expert:  Martin replied 26 days ago.

Hello and welcome.

Are you logged into the Mac now or are you locked out of it?

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