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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I need to change my own name on my Google account:

Customer Question

I need to change my own name on my Google account: ***@******.***. Also, I am interested in photo storage and sharing (must allow me to add captions to the photos when sending to other people). Thanks
JA: Have you contacted anyone about your account?
Customer: no
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: I also have an account at:***@******.***
Submitted: 4 months ago.
Category: Computer
Expert:  Lorenz Vauck replied 4 months ago.

Dear Client,

thank you very much for your question. My name is***** am a computer expert since 17 years and I will be assisting you today.

May I remotely connect to your computer please, so that I can directly analyze and resolve the your requirements for you (changing your name and setting up photo sharing), while you can relax and watch me doing it on your screen? This is an optional service with a one-time flat fee, regardless of how long it will take me to fix the problem. We can resume it at any time, without additional costs. It also is safe, as you will be watching your screen and we will chat there as well, so that you will always know what I will be doing next while fixing the problem.

Thanks for your patience and best regards,

Lorenz Vauck

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