I'm sorry about the issue. Do you mean the Google Chrome icon? If so, do you see it in All programs or All apps (click on Start first)? And/or if you tried to download / reinstall it at the chrome.com website?
What do you use the Google icon for?
Do you have windows xp, vista, or 7, or 8, 10?Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,