Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.
I have no power to process nor ship your order myself. But I can advise you, if you will tell me, please:
- Who (what company, website, etc.) was the order placed with? and roughly when?
OK, I am looking that up...
Have you been asked, perhaps by email from Sammy Dress, to Verify your payment?
Look in your email for such a notice from Sammy Dress, since placing your order.
This page details how that works: