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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I placed my order in October and have not been billed or

Customer Question

I placed my order in October and have not been billed or have I received my order. I gave my Mastercard number for payment and my card was between expiration dates. My order number is ****************** and my Mastercard No. is ***************** which expires *****. Please process and ship my order. Carol ******
JA: What kind of computer do you have?
Customer: Gateway
JA: Have you installed any updates recently?
Customer: Gateway
JA: Anything else you want the computer expert to know before I connect you?
Customer: I have typed my message.
Submitted: 28 days ago.
Category: Computer
Expert:  Russell H. replied 28 days ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

I have no power to process nor ship your order myself. But I can advise you, if you will tell me, please:

- Who (what company, website, etc.) was the order placed with? and roughly when?

Thanks.

Customer: replied 28 days ago.
Sammy Dress in October
Expert:  Russell H. replied 28 days ago.

OK, I am looking that up...

Expert:  Russell H. replied 28 days ago.

Have you been asked, perhaps by email from Sammy Dress, to Verify your payment?

Look in your email for such a notice from Sammy Dress, since placing your order.

This page details how that works:

http://www.sammydress.com/m-article-id-104.htm

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