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Hello and welcome to JustAnswer, I look forward to assisting you today. Feel free to disregard the Premium Service Offer for Remote Support. That is an automated popup initiated by the web site. Can you tell me please what you are trying to map to?
From the research I have done, it seems as though everyone that has the same problem as you have been using a program called KeyTweak to resolve it.
Well the real answer is there are not too many options when it comes to remapping a specific key. Keys can be made hot to start certain programs or perform certain functions, but to remap a key to do what you want it to requires a script or program re-write. I agree that was a real goof on the keyboard! The only other option would be to replace the keyboard altogether with a standard one.
No offense taken and no insight into Lenovo needed either. I thought from your original post all you wanted to do was to create a hotkey for specific function? This may or may not help, but what you should be looking for is a way to remap the keys in the Windows registry. That may do the trick for you. Here is the link to request a refund.