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Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 16050
Experience:  5 years as Network Admin, 10+ years of IT support
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Good things only. I have MS 365 and I want to add an email

Customer Question

good things only. I have MS 365 and I want to add an email address to my Outlook. Can I and if so, how?
JA: How long has this been an issue?
Customer: I just tried, thought I knew how, but not successful.
JA: Have you installed any updates recently?
Customer: No
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 25 days ago.
Category: Computer
Expert:  Josh replied 25 days ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 25 days ago.

Sign into your Office 365 account and click on the dots in the upper left hand corner then select Mail

Click on the gear icon and select Options

Click on Mail then Under Accounts, select Connected Accounts

Click on the + to add your email address and follow the prompts

Please let me know if you are having issues with the steps above. If the issue is resolved, if you can take a minute and use the rating system to rate our session as 4 stars or higher and press Submit so I am credited with helping you.

Expert:  Josh replied 25 days ago.

I am checking back up on you about your issue. If the issue is resolved or you do not need anymore help, please rate our session as 4 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.