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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I am trying to add my laptop after renewing my desk top, HP

Customer Question

I am trying to add my laptop after renewing my desk top
JA: Just to clarify, what's the make and model of your laptop, and what operating system are you running?
Customer: HP ALTECH
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: I think I have a virus. I am unable to clean the screen. Is it possible for windows 10 to have accidentally been accessed ?
Submitted: 23 days ago.
Category: Computer
Expert:  Shefin replied 23 days ago.

Hello!

Thank you for your question. I amCustomerand I look forward to helping you with your issue today.

What are you trying to add to your Laptop?

Could you please explain the issue briefly?

Thank you.

S H E F I N