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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have a Gateway laptop NV76R series. I need to revert it

Customer Question

I have a Gateway laptop NV76R series. I need to revert it back to restore and it is really in bad shape.
JA: Just to clarify, what's the make and model of your laptop, and what operating system are you running?
Customer: Again... Gateway NV76R series. Was presinstalled with windows 7 & 8 two operating systems. I updated to Windows 10 and things have gone down hill
JA: Have you installed any updates recently?
Customer: I tried. I want to go back for a restore and of course Windows 10 won't let me.
JA: Anything else you want the computer expert to know before I connect you?
Customer: I need help and want to find out if he can be done now
Submitted: 4 months ago.
Category: Computer
Expert:  Josh replied 4 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 4 months ago.

Do you mean that you are trying to go back to Windows 8?

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