My name is***** am sorry to hear that you are having this issue.
I will be glad to assist you with this.
Try and see if you can get to reset by restarting your PC from the sign-in screen. Press the Windows logo key Windows logo key +L to get to the sign-in screen, then hold the Shift key down while you select Power > Restart in the lower-right corner of the screen. After your PC restarts, select Troubleshoot > Reset this PC.
Yes, do you know the model number of the Lenovo?