Hi Sal ,
My name is***** am sorry to hear that you are having this issue.
I will be glad to assist you with this.
Follow these steps please.
Disconnect all external connected peripheral devices such as USB storage devices, external displays, and printers.
Unplug the AC adapter from the computer.
Then press and hold the Power button for 60 seconds
Okay, you can do that from another computer.
Follow this link please.
Step 1:Make sure your Surface is shut down and plugged in.
Step 2:Insert the USB recovery drive into the USB port.
Step 3:Press and hold the volume-down button while you press and release the power button.
Step 4:When the Surface logo appears, release the volume-down button.
Step 5:When prompted, select the language and keyboard layout you want.
Step 6:On the Choose an optionscreen, select Troubleshoot > Recover from a drive.
Step 7:If prompted for a recovery key, select Skip this drive at the bottom of the screen.
Step 8:Choose either Just remove my files or Fully clean the drive. The option to clean the drive is more secure but takes much longer. For example, if you are recycling your Surface, you should clean the drive. If you are keeping your Surface, you just need to remove your files.
okay, what is the model of the Surface please?
Hello Sal, my name is Dustin. Welcome to Justanswer.com
Did you still need help with this issue, as it seems like the previous expert opted out.
If so, I need to know if you have a second computer, windows or mac; that you are using in order to create the recovery drives or speak to us.
Ahhh.. That could very well be the reason that the PC cant read the recovery drive.
Its all about formatting, especially coming from a mac. Would you like me to connect to your mac from here and properly format the drive, and then assist you with the recovery process on the surface book pro itself?