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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I need to get back to windows 7, its a hp and I'm on windows

Customer Question

I need to get back to windows 7
JA: Just to clarify, what's the make and model of your computer? What version of Windows are you running?
Customer: its a hp and I'm on windows 10 I think
JA: Have you installed any updates recently?
Customer: they updated auto matically
JA: Anything else you want the computer expert to know before I connect you?
Customer: I'm an older person and I need it to be simple
Submitted: 22 days ago.
Category: Computer
Expert:  Byron replied 22 days ago.

Hi. My name is***** you for your question and the opportunity to assist.

Did your computer come with Windows 10 or was it upgraded from Windows 7

in the last 30 days?

Expert:  Byron replied 22 days ago.

Without a little more information I won't know what's involved in getting back to Windows 7.

Depending on your situation it may be relatively easy or it could mean purchasing Windows 7.

I won't be able to determine the best path without knowing more.

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